Privacy Policy
This Privacy Policy explains how Luxury City Living (“we,” “us,” or “our”) collects, uses, and protects your personal information when you interact with our website, services, or SMS program.
1. Information We Collect
We may collect the following personal information:
- Name
- Email address
- Phone number
- Booking and reservation details
- Payment or billing information
- Communication history
- Any information submitted through our website or forms
2. How We Use Your Information
We use your information to:
- Process and manage reservations
- Communicate with you about your stay
- Provide customer support
- Send SMS messages when you provide consent
- Improve our services and operations
3. Information Sharing
We do not sell or share your personal information with any third parties or affiliates for marketing purposes.
We may share information only when necessary to:
- Provide essential services (e.g., payment processors, booking systems)
- Comply with legal obligations
SMS consent is not shared with third parties or affiliates.
4. SMS Privacy (Required Disclosure)
Phone numbers collected for SMS notifications, alerts, or communication are used solely to provide services you have requested or consented to.
- Message frequency may vary
- Message and data rates may apply
- Reply STOP to opt out
- Reply HELP for assistance
SMS opt-in information and phone numbers will NOT be shared with any third party or affiliate.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access or disclosure.
6. Your Rights
You may request access, updates, or deletion of your personal information at any time by contacting us.
7. Contact Information
If you have questions about this Privacy Policy or your data, contact us at:
admin@luxurycityliving.com
8. Policy Availability
This Privacy Policy is publicly available at:
https://luxurycityliving.com/privacy-policy-2/